Saturday, December 7, 2019

The following report has been made for understanding the role of infor

Question: Discuss about the Business System Analysis for the Development. Answer: Introduction The following report has been made for understanding the role of information system analysis for the development of an organization. The use of the technologically advanced tools and techniques would help the organization for easing their processes and facilities (Schwalbe, 2015). The case study selected for the analysis of the business information system and design is for National Young Mental Health Foundation (NYMHF). The analysis of report would assist in forming an overview of the stakeholders map, develop a questionnaire and form a use case diagram for the information system model of National Young Mental Health Foundation. Stakeholder map and analysis for National Young Mental Health Foundation The stakeholder map is an analysis of stakeholders of the organizations project (Forrester et al., 2015). It would explain the priority of each stakeholder (either high/low power or high/low interest). The stakeholder map for National Young Mental Health Foundation has been shown in the following section. Diagram of stakeholder map Figure 1: Stakeholder Map for NYMHF (Source: Created by the author) Interest of each stakeholders The list of stakeholders in the project for implementation of the information system at National Young Mental Health Foundation includes CEO, project managers, investors, team members, and support staff. The interest of each of the stakeholders of National Young Mental Health Foundation has been provided below: CEO: The main interest of the stakeholder is completion of the project in the allocated time and budget as it would help in improving the name of the organization. Project Manager: He/she is responsible for managing all the activities of the project and making sure that all operations are completed by the project members (Lienert, Schnetzer Ingold, 2013). Any problems in the project or any conflict among team members have to be resolved by the project manager(s). Developers: Developers are a group of selected members and they are responsible for developing the project operation process and the system for meeting the needs of team members. System Designers: The project has been made for implementing an information system that would assist the operations of National Young Mental Health Foundation. According to Yang (2014), the goal of the system is assisting the young people for getting medical help from the foundation and the use of information system would serve the purpose by processing information required. Accountant/budget maker: The accountant is helpful for making the budget of the project and keeping the activities of the project operations in the allocated budget. Legal advisor: The legal advisor is responsible for managing the legal aspects of the project and aligning the operations of the project along with government rules and regulations. Tester: The tester is responsible for testing the software/system designed for any flaws or problems. He/she has to make sure that the system designed or the software developed would meet the requirements of the customers. Customers: The customers have the primary benefit of getting the benefit of the services of the project outcomes. Support service staffs: They are the people who assist the customers with any query about the project and the system designed. Training Manager: They are responsible for training the employees of the organization to get accustomed with the operations of the new information system. Support service managers: they are the managers for the support service employees and they have to manage the activities of support service staffs. Investors: They are the primary investors for the project and in this project the investor is the Government and they have invested in the project (Ekvall et al., 2014). Their main interest is completion of the project while maintaining the quality. Questionnaire for stakeholders of National Young Mental Health Foundation The questionnaire would be used for getting a more clear identification of the environment, problem area, and operations of the information system for National Young Mental Health Foundation (Frontczak, Andersen Wargocki, 2012). The identified stakeholder group that should be provided with the questionnaire is the executive group consisting of CEO, customers, and investors. The questionnaire for the project has been provided below: Information System Survey Questionnaire Sir/Madam: The implementation of the information system would improve the operations of National Young Mental Health Foundation for providing health assistance to the young people. The requirements of the information system would be based on quality of the operations and requirements from the system. Please complete the following survey and revert back on the mail id provided. The answers would help in improving the project results and quality. Sincerely, Name of the Project Manager Questions Answers Do you think the integration of information system with the operations of NYMHF is required? [Yes/No] How much do you think the control of the information system would be required on data access? [Strongly Agree/Agree/ Neutral/ Disagree/Strongly Disagree] What is the benefit of information system in NYMHF for you? [Accessibility/Scalability/Ease and Pace of operations] What is the level of complexities and problems of information system? [Should be ignored/Remain neutral/Take firm steps for avoiding them] What is the major drawback of the use of information system? [Security/complexity/expense] How much does the major drawback affect the operations of the organization? [High/Medium/Low] Are the problems and issues of information solvable in the current scenario? Yes/Maybe/No Should the developer focus more on keeping the design simple or secured? Simple/Complex Are additional security features useful for the information security? Yes/Maybe/No Any further suggestion for improving the problems of information system: [answer in one or two sentence] Use Case and its description for National Youth Mental Health Foundation Use Case Diagram Figure 2: Use Case Diagram for NYMHF (Source: Created by the author in Visio) Description of the diagram The use case diagram for the information system of NYMHF has shown that the primary actors of the use case are the patients, information system manager of NYMHF and the doctors. There are three primary use case operations involved in the figure and they are the management of information system at NYMHF, data storage at database server, and information server access. The operations of the use cases have been explained in the following points: Management of Information System: The information system experts and other project members complete and implement the information system for the operations of the NYMHF. They form the integration of the storage system and database server for the NYMHF and their operations. The data base structure would be helpful for storing the information about the patients and the doctors in a systematic way. It would help in fetching the information easily at the required times. Data storage at Database Server: The second operation in the use case is the storing of data in the database server by the patients and doctors. The normal flow of operations in the use case for the patient is- Registering at NYMHF for getting help regarding health issues feeding the personal details (like health problem, treatments undergone, name, and contact details) The information is stored into the storage system of the information system the information storage system is connected to the NYMHF database server. Information Server Access: The information server access at the NYMHF can be done by signing into the NYMHF server. It would directly take you to the customized storage access that would help in accessing information (excluding private and confidential data about other patients and organization). Description of a Specific Use Case Activity The primary goal of the information system is to assist the young patients for getting the information access from the database server of NYMHF. Hence the major use case operation in the operation is the Information Access to the Database Server. The description of the use case has been provided below: Use Case Name: Information Access to the Database Server Actors: Patients Description: The information access to database server is very important as it allows the patients to get the access into the system and extracting the information from it. The benefit of this use case operation is that it explains the functioning of information system. Trigger: Patients having any health problem and they want to access the server for getting any help Pre-conditions: Patients should have registered at NYMHF and the solution (or information about the doctor who can assist the patient) to the health issue must be present in the database server Post-conditions: The patient would get the solution to his/her health related problem Normal Flow: Patients Signing into the NYMHF server Data is fetched and displayed to the patients Patient receives the information from the server Exceptions: The expected errors that might happen in this operation are absence of information on the specific solution, unable to contact the required doctor, and network connection error. Includes: The operation includes the use cases of management of information system at NYMHF and data storage at database server. Assumptions: The solution is available for access, the doctor has been easily contacted, the information system is integrated, and the patient has been able to get the required solution Conclusion It can be concluded from the report that understanding the role of information system analysis is very important for the development of an organization. The use of the technologically advanced tools and techniques had been helping the organization for easing their processes and facilities. In the report the use of stakeholder map for stakeholders analysis, development of a questionnaire for dealing with the problems and drawbacks of the information system, and a use case diagram for analyzing the operations of the information system had been provided for the case study of National Young Mental Health Foundation. Bibliography Bilbao-Osorio, B., Dutta, S., Lanvin, B. (2013, April). The global information technology report 2013. InWorld Economic Forum(pp. 1-383). Davenport, T. H. 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An investigation of stakeholder analysis in urban development projects: Empirical or rationalistic perspectives.International Journal of Project Management,32(5), 838-849.

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